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Terms & Conditions

Terms and Conditions depend on the product purchase.

Cancellation policy: Any cancellation or modification received within 3 days prior to arrival date will incur the first night charge. Failure to arrive at hotel will be treated as a No-Show and no refund will be given (Property policy).

Children policy: from 3 to under 6 years old 120.000 VND/child, from 6 years old to nearly 12 years old, surcharge 240.000VND/child/night. From 12 year-old, an extra bed is compulsory with additional cost 450.000VND/person/night.

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Check in: from 14:00 Check out: before 12:00

Wifi password: skybar123 Reception call: press/ấn phím “0”

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Điều khoản hủy phòng: Quý khách sẽ bị phạt tiền bằng giá trị 01 (một) đêm nghỉ trong trường hợp hủy phòng trong vòng 07 (bảy) ngày trước khi đến. Trường hợp không đến nhận phòng sẽ bị phạt toàn bộ giá trị đơn phòng (100% tiền phòng)

Trẻ em: Miễn phí cho trẻ dưới 03 (ba) tuổi ngủ chung giường sẵn có với bố mẹ . Trẻ từ 3 đến dưới 6 tuổi ngủ chung giường sẵn có sẽ phụ thu 120.000đ/trẻ/đêm. Từ 6 đến dưới 12 tuổi 240.000 VND/trẻ. Từ 12 (mười hai) tuổi trở lên sẽ phụ thu theo giá giường phụ 450.000đ/khách/đêm.

With Advance Purchase Products the credit card is charged upon booking and is strictly non-refundable.

Special Offer and Packages may have Terms and Conditions attached to them in their description.

Accommodation Policy excludes Children Rate

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