Payment
A 50% deposit will be taken within 48 hours of making your reservation. The rest of the payment will be taken 3 working days before you are due to stay, please ensure that there are funds in the account used to make your reservation. If for any reason full payment is not received 3 days before the stay, your reservation may be cancelled.
Cancellation
Benone Retreat offer free cancellation up to 7 days before your stay. To request a cancellation please contact
[email protected]. Your booking can be rescheduled for free up to 48 hours before your stay. Any stays cancelled with less than 48 hours notice or no shows will be charged at full price.
Policies
Benone Retreat operates a no pets policy.
Smoking is not permitted in any indoor area on site.
Damages/breakages to any part of the site, inside lodges of other, caused by any guest will result in the guest will result in the booker/party being charged accordingly.
Benone Retreat take no responsibility for any loss, damage or theft of property while on the resort.
Car parking is provided on site, cars are parked at owners risk.
Guests are responsible for their own safety and wellbeing while on site. All policies and safety notices must be adhered to.
We want all guests to enjoy their stay and ask that you respect other guests while on site.